PRIVACY STATEMENT

This Privacy Statement governs the manner in which HQ Painting Services collects, uses, maintains, and discloses information collected from users (referred to as "Users") of the https://hqpaintingbrisbane.com.au/ websites (referred to as the "Website"). This Privacy Statement applies to the Website and all products and services offered by HQ Painting Services.

Collection of Personal Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, fill out a web form, submit information through a Messenger form, or interact with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, phone number, and other relevant information as appropriate. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.

Non-Personal Information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Website, such as the operating system, internet service provider, and other similar information.

Web Browser Cookies

Our Website may use "cookies" to enhance User experience. Users' web browsers store cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

How We Use Collected Information

Small Business Digital may collect and use Users' personal information for the following purposes:

  • To improve customer service: The information provided helps us respond to customer service requests and support needs more efficiently.
  • To personalise User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
  • To improve our Website: We may use your feedback to improve our products and services.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites

Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website's own terms and policies.

Changes to This Privacy Statement

HQ Painting Services has the discretion to update this Privacy Statement at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Statement periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Website, you signify your acceptance of this Privacy Statement. If you do not agree to this Privacy Statement, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Statement will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at hello@hqpaintingservice.com.au

This Privacy Statement was last updated on 12th August 2024.